Summary: CarVach is a fleet management application operated by Carvach Technologies. We collect only the data necessary to manage fleet operations, driver attendance, and vehicle tracking. We do not sell your personal data to third parties.
1. Introduction
CarVach Fleet Management System ("CarVach", "we", "our", or "us") is developed and operated by Carvach Technologies. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web platform (collectively, the "Service").
By using the Service, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We collect the following types of information:
2.1 Personal Information
- Name and Contact Details: Full name, mobile phone number, and email address of drivers and administrators.
- Employee Information: Driver ID, license number, and employment status.
- Authentication Data: OTP verification codes sent via SMS for secure login.
2.2 Location Data
- GPS Location: Real-time location of drivers while they are on duty for attendance tracking, geofence-based check-in/check-out, and trip monitoring.
- Location data is collected only when the driver is actively using the application and has granted location permissions.
2.3 Device Information
- Device type, operating system version, and app version for troubleshooting and compatibility purposes.
2.4 Photographs
- Selfie Photos: Used for driver identity verification via facial recognition during attendance check-in.
- Document Photos: Photos of driving licenses, vehicle documents, and other fleet-related documents uploaded by drivers.
3. How We Use Your Information
We use the collected information for the following purposes:
- Fleet Operations: Managing driver assignments, trip scheduling, vehicle tracking, and attendance monitoring.
- Identity Verification: Verifying driver identity through facial recognition during check-in.
- Geofence Management: Automating attendance based on driver location within designated zones.
- Communication: Sending OTP codes, trip notifications, and operational updates via SMS.
- Maintenance Tracking: Recording vehicle maintenance schedules and service history.
- Reporting: Generating operational reports for fleet administrators.
- Service Improvement: Analyzing usage patterns to improve the application.
4. Data Storage and Security
- All data is stored on secure, encrypted servers hosted on cloud infrastructure.
- We use HTTPS encryption for all data transmitted between the app and our servers.
- Access to personal data is restricted to authorized administrators only.
- Authentication is handled through secure JWT tokens and OTP verification.
- We implement industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of data.
5. Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your data only in the following circumstances:
- With Your Employer/Fleet Operator: Attendance records, trip data, and operational information are shared with the fleet management company you are employed by.
- Service Providers: We use third-party SMS services for OTP delivery. Only your phone number is shared for this purpose.
- Legal Requirements: We may disclose information if required by law, regulation, or legal process.
6. Data Retention
- Personal data is retained for as long as the driver's account is active and as required for operational purposes.
- Attendance and trip records are retained for the duration required by applicable labor and transport regulations.
- Selfie photos used for verification are stored securely and retained for audit purposes.
- Upon account deletion request, personal data will be removed within 30 days, except where retention is required by law.
7. Your Rights
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Deletion: Request deletion of your personal data, subject to legal retention requirements.
- Withdraw Consent: You may withdraw location permissions at any time through your device settings. Note that this may affect app functionality.
8. Permissions Required
The CarVach app requires the following device permissions:
- Location (GPS): For attendance tracking and geofence-based operations. Required only while the app is in use.
- Camera: For taking selfie photos during attendance check-in and uploading documents.
- Internet: For communicating with our servers.
9. Children's Privacy
The Service is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 18.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us: